{"id":106467,"date":"2026-09-17T14:08:30","date_gmt":"2026-09-17T06:08:30","guid":{"rendered":"https:\/\/www.wsisp.com\/helps\/106467.html"},"modified":"2026-09-17T14:08:30","modified_gmt":"2026-09-17T06:08:30","slug":"%e5%9b%a2%e9%98%9f%e8%81%8c%e8%b4%a3%e4%b8%8e-raci%ef%bc%88%e2%89%a410-%e4%ba%ba%e8%bd%bb%e9%87%8f%e7%89%88%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.wsisp.com\/helps\/106467.html","title":{"rendered":"\u56e2\u961f\u804c\u8d23\u4e0e RACI\uff08\u226410 \u4eba\u8f7b\u91cf\u7248\uff09"},"content":{"rendered":"

\u5c0f\u56e2\u961f\u4e00\u4eba\u591a\u89d2\u8272，\u5173\u952e\u4e0d\u662f"\u8c01\u4e13\u804c"，\u800c\u662f"\u6bcf\u4ef6\u4e8b\u90fd\u6709\u660e\u786e\u7684\u8d23\u4efb\u4eba（Accountable）"\u3002
\nRACI：R=\u6267\u884c\u3001A=\u8d1f\u8d23\u3001C=\u88ab\u54a8\u8be2\u3001I=\u88ab\u544a\u77e5\u3002<\/p>\n

\u4e00\u3001\u89d2\u8272\u5b9a\u4e49（\u5178\u578b 10 \u4eba\u5185\u914d\u7f6e）<\/h3>\n\n\u89d2\u8272\u4eba\u6570（\u53c2\u8003）\u804c\u8d23<\/tr>\n\n\n\n\n\n\n
\u6280\u672f\u8d1f\u8d23\u4eba（TL）<\/td>\n1<\/td>\n\u6280\u672f\u51b3\u7b56\u3001\u4e8b\u6545\u6700\u7ec8\u62cd\u677f\u3001SLO \u5bf9\u9f50\u4e1a\u52a1<\/td>\n<\/tr>\n
\u5e73\u53f0\/SRE \u5de5\u7a0b\u5e08<\/td>\n1\u20132<\/td>\nK8s\/\u76d1\u63a7\/CI-CD\/\u53ef\u89c2\u6d4b\u6027\u5efa\u8bbe\u3001On-call \u4e3b\u5c97\u3001SOP \u7ef4\u62a4<\/td>\n<\/tr>\n
\u540e\u7aef\u7814\u53d1<\/td>\n4\u20136<\/td>\n\u4e1a\u52a1\u670d\u52a1\u5f00\u53d1\u3001\u670d\u52a1\u7ea7 Runbook \u7f16\u5199\u3001\u517c\u4efb On-call<\/td>\n<\/tr>\n
\u524d\u7aef\/\u5168\u6808<\/td>\n1\u20132<\/td>\n\u524d\u7aef\u4e0e\u90e8\u5206\u7f51\u5173\/\u63a5\u5165\u5c42<\/td>\n<\/tr>\n
\u4ea7\u54c1\u7ecf\u7406<\/td>\n0\u20131<\/td>\n\u9700\u6c42\u4e0e\u6545\u969c\u4e1a\u52a1\u5f71\u54cd\u8bc4\u4f30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

10 \u4eba\u5185\u901a\u5e38\u4e0d\u8bbe\u4e13\u804c\u8fd0\u7ef4\u7ecf\u7406；\u5e73\u53f0\u5de5\u7a0b\u5e08\u627f\u62c5"\u8fd0\u7ef4\u4f53\u7cfb owner"，TL \u627f\u62c5"\u4e8b\u6545\u6307\u6325（IC）"\u8f6e\u503c\u7edf\u7b79\u3002<\/p>\n

\u4e8c\u3001\u5173\u952e\u6d3b\u52a8 RACI<\/h3>\n\n\u6d3b\u52a8TL\u5e73\u53f0\/SRE\u7814\u53d1\u8bf4\u660e<\/tr>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\u8fd0\u7ef4\u4f53\u7cfb\u89c4\u5212<\/td>\nA<\/td>\nR<\/td>\nC<\/td>\n\u5e73\u53f0\u5de5\u7a0b\u5e08\u843d\u5730，TL \u62cd\u677f<\/td>\n<\/tr>\n
K8s\/\u96c6\u7fa4\u8fd0\u7ef4<\/td>\nI<\/td>\nA\/R<\/td>\nC<\/td>\n\u5e73\u53f0\u5de5\u7a0b\u5e08\u4e3b\u8d23<\/td>\n<\/tr>\n
\u76d1\u63a7\/\u53ef\u89c2\u6d4b\u6027\u5efa\u8bbe<\/td>\nC<\/td>\nA\/R<\/td>\nR(\u57cb\u70b9)<\/td>\n\u7814\u53d1\u8d1f\u8d23\u81ea\u5df1\u670d\u52a1\u57cb\u70b9<\/td>\n<\/tr>\n
CI\/CD \u6d41\u6c34\u7ebf<\/td>\nC<\/td>\nA\/R<\/td>\nC<\/td>\n<\/td>\n<\/tr>\n
\u670d\u52a1\u4e0a\u7ebf\u8bc4\u5ba1<\/td>\nA<\/td>\nR<\/td>\nR<\/td>\n\u4e0d\u6ee1\u8db3 Checklist \u4e0d\u6253\u56de<\/td>\n<\/tr>\n
\u751f\u4ea7\u53d8\u66f4\u6267\u884c<\/td>\nA<\/td>\nR<\/td>\nC<\/td>\n\u5c0f\u56e2\u961f=PR+1\u5ba1\u6279<\/td>\n<\/tr>\n
\u6545\u969c\u5e94\u6025\u6307\u6325(IC)<\/td>\nA\/R(\u8f6e\u503c)<\/td>\nR<\/td>\nC<\/td>\nTL \u6216\u503c\u73ed IC \u6307\u6325<\/td>\n<\/tr>\n
\u6545\u969c\u590d\u76d8<\/td>\nA<\/td>\nR<\/td>\nR(\u76f8\u5173)<\/td>\nBlameless<\/td>\n<\/tr>\n
On-call \u503c\u73ed<\/td>\nI<\/td>\nA\/R(\u4e3b)<\/td>\nR(\u8f6e\u503c)<\/td>\n<\/td>\n<\/tr>\n
\u5bb9\u91cf\u89c4\u5212<\/td>\nA<\/td>\nR<\/td>\nC<\/td>\n<\/td>\n<\/tr>\n
\u5b89\u5168\u4e8b\u4ef6\u54cd\u5e94<\/td>\nA<\/td>\nR<\/td>\nR<\/td>\n<\/td>\n<\/tr>\n
\u6210\u672c\u4f18\u5316<\/td>\nA<\/td>\nR<\/td>\nC<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u4e09\u3001\u503c\u73ed\u4e0e\u5347\u7ea7<\/h3>\n
    \n
  • \u4e3b\u5c97：\u5e73\u53f0\/SRE \u5de5\u7a0b\u5e08（7\u00d724 \u4e3b\u54cd\u5e94）\u3002<\/li>\n
  • \u526f\u5c97：\u7814\u53d1\u8f6e\u503c（\u6bcf\u4eba\u7ea6 1 \u5468\/\u6708），\u5904\u7406\u975e\u5e73\u53f0\u7c7b\u4e1a\u52a1\u6545\u969c\u3002<\/li>\n
  • \u5347\u7ea7\u8def\u5f84：\u526f\u5c97 5min \u672a\u54cd\u5e94 \u2192 \u4e3b\u5c97；\u4e3b\u5c97 15min \u672a\u63a7\u5236 \u2192 TL；TL \u51b3\u5b9a\u62c9\u5168\u5458\/\u5bf9\u5916\u6c9f\u901a\u3002<\/li>\n
  • \u4e8b\u6545\u6307\u6325（IC）：\u6bcf\u6b21 SEV1\/2 \u5fc5\u987b\u6307\u5b9a\u552f\u4e00 IC，\u907f\u514d\u7fa4\u9f99\u65e0\u9996\u3002IC \u4e0d\u4eb2\u81ea\u6392\u67e5，\u53ea\u505a\u51b3\u7b56\u4e0e\u8d44\u6e90\u8c03\u5ea6\u3002<\/li>\n<\/ul>\n

    \u56db\u3001\u534f\u4f5c\u5de5\u5177<\/h3>\n
      \n
    • \u65e5\u5e38\u6c9f\u901a：\u98de\u4e66\/\u4f01\u4e1a\u5fae\u4fe1\u7fa4\u3002<\/li>\n
    • \u4e8b\u6545\u7fa4：\u4e13\u7528"\u7ebf\u4e0a\u4e8b\u6545"\u7fa4，SEV1\/2 \u81ea\u52a8\u62c9\u7fa4\u3002<\/li>\n
    • \u6587\u6863：\u8bed\u96c0\/Confluence；\u4ee3\u7801\u4e0e\u914d\u7f6e Git \u8bc4\u5ba1\u3002<\/li>\n
    • \u5de5\u5355：\u8f7b\u91cf（\u98de\u4e66\u591a\u7ef4\u8868\u683c\/Issue），\u5c0f\u56e2\u961f\u4e0d\u5fc5\u4e0a\u91cd ITSM\u3002<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      \u5c0f\u56e2\u961f\u4e00\u4eba\u591a\u89d2\u8272，\u5173\u952e\u4e0d\u662f\\”\u8c01\u4e13\u804c\\”，\u800c\u662f\\”\u6bcf\u4ef6\u4e8b\u90fd\u6709\u660e\u786e\u7684\u8d23\u4efb\u4eba（Accountable）\\”\u3002
      \nRACI：R\u6267\u884c\u3001A\u8d1f\u8d23\u3001C\u88ab\u54a8\u8be2\u3001I\u88ab\u544a\u77e5\u3002\u4e00\u3001\u89d2\u8272\u5b9a\u4e49（\u5178\u578b 10 \u4eba\u5185\u914d\u7f6e）\u89d2\u8272\u4eba\u6570（\u53c2\u8003）\u804c\u8d23\u6280\u672f\u8d1f\u8d23\u4eba（TL）1\u6280\u672f\u51b3\u7b56\u3001\u4e8b\u6545\u6700\u7ec8\u62cd\u677f\u3001SLO \u5bf9\u9f50\u4e1a\u52a1\u5e73\u53f0\/SRE \u5de5\u7a0b\u5e081\u20132K8s\/\u76d1\u63a7\/CI-CD\/\u53ef\u89c2\u6d4b\u6027\u5efa\u8bbe\u3001<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[97,227,44,96],"topic":[],"class_list":["post-106467","post","type-post","status-publish","format-standard","hentry","category-server","tag-97","tag-227","tag-44","tag-96"],"yoast_head":"\n\u56e2\u961f\u804c\u8d23\u4e0e RACI\uff08\u226410 \u4eba\u8f7b\u91cf\u7248\uff09 - \u7f51\u7855\u4e92\u8054\u5e2e\u52a9\u4e2d\u5fc3<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wsisp.com\/helps\/106467.html\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u56e2\u961f\u804c\u8d23\u4e0e RACI\uff08\u226410 \u4eba\u8f7b\u91cf\u7248\uff09 - 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